The Impact of Geofencing Technology on Local Digital Business Marketing: Effectiveness, Challenges, and Strategic Recommendations

Authors

  • Randy Kaimana Prodi Bisnis Digital, Fakultas Ekonomi dan Bisnis, Universitas Papua Madani Jayapura, Indonesia
  • Sita Namlea Prodi Bisnis Digital, Fakultas Ekonomi dan Bisnis, Universitas Papua Madani Jayapura, Indonesia

Keywords:

Geofencing, Digital Marketing, Location-Based Advertising, Consumer Engagement, Small and Medium-Sized Enterprises (SMEs)

Abstract

Geofencing technology has emerged as a powerful tool in digital marketing, enabling businesses to deliver location-based advertisements and promotions in real time. This research examines the impact of geofencing on local digital business marketing, focusing on its effectiveness in increasing customer engagement, improving sales performance, and addressing privacy concerns. By utilizing quantitative data analysis, consumer surveys, and case studies, this study evaluates the success factors and challenges associated with geofencing implementation in small and medium-sized enterprises (SMEs). The findings indicate that geofencing significantly enhances customer interaction by delivering targeted promotions at optimal times, leading to higher conversion rates and return on investment (ROI). However, consumer concerns over privacy and data security remain a challenge, requiring businesses to adopt transparent data policies and ethical marketing practices. The study also highlights key obstacles, such as technical limitations, financial constraints, and regulatory compliance, that may hinder the adoption of geofencing, particularly for smaller businesses. To address these challenges, this research proposes strategic recommendations for businesses to optimize geofencing technology, including personalization techniques, frequency management, and integration with AI-based analytics. The study contributes to the growing field of location-based digital marketing by providing a framework for effective and ethical geofencing implementation. Future research directions include exploring AI-driven geofencing strategies, long-term consumer trust, and expanded applications in industries beyond retail.

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Published

2024-10-30

How to Cite

Kaimana, R., & Namlea, S. (2024). The Impact of Geofencing Technology on Local Digital Business Marketing: Effectiveness, Challenges, and Strategic Recommendations. Idea: Future Research, 2(3), 106–113. Retrieved from https://idea.ristek.or.id/index.php/idea/article/view/31